Accessibility Statement
Hammersmith Movers Accessibility Statement
Hammersmith Movers is committed to providing an accessible and inclusive online experience for all customers in the Hammersmith area and beyond. This Accessibility Statement explains our approach to digital accessibility, the standards we aim to meet, and how you can contact us with any accessibility questions or requests. We want every person, regardless of ability or technology, to be able to learn about and book our moving services with confidence.
Our Commitment to Accessibility
We aim to make the Hammersmith Movers website usable by as many people as possible, including people with disabilities, older users, and anyone who uses assistive technology. Our goal is to align our website with the Web Content Accessibility Guidelines, specifically WCAG 2.1 at the AA level. These guidelines are recognised as the international standard for making digital content more accessible, and they cover areas such as text alternatives, adaptable layouts, distinguishable content, keyboard access, and clear navigation.
We view accessibility as an ongoing responsibility. As our moving services in Hammersmith grow and our website content changes, we continue to review and improve both design and functionality to better support all visitors.
Screen-Reader Support
The Hammersmith Movers website is designed to work with commonly used screen-readers, enabling customers who are blind or have low vision to access key information about our services. We use clear headings, meaningful page titles, and descriptive text to help screen-reader users understand the structure of pages and move quickly to the information they need, such as local Hammersmith house moves, flat moves, or office relocations.
Where possible, non-text content such as icons or images is paired with appropriate text alternatives so that important information about our Hammersmith moving services is not lost for users who rely on screen-readers.
Keyboard Navigation
We recognise that many users navigate websites without a mouse, whether due to mobility impairments, preference, or use of assistive technologies such as alternative keyboards or switches. The Hammersmith Movers website is designed to be navigable using only the keyboard. Key interactive elements, including menus, forms, and buttons, can be reached and activated using standard keyboard commands.
We aim to provide a logical tab order and clear visual focus indicators so visitors can keep track of their current position on the page. This is particularly important when comparing services, requesting moving quotes, or reading guidance about planning an accessible move in the Hammersmith area.
Text, Layout, and Readability
We work to ensure that text on the Hammersmith Movers website is clear, readable, and presented with sufficient colour contrast. Where possible, content is written in plain language, with short paragraphs and descriptive headings to help all users quickly find relevant information about local moving options, packing support, and storage services in Hammersmith.
Our layout is designed to be responsive, so that customers can access our services on a range of devices and screen sizes. This supports users who may rely on zoom functions or larger text when planning their move.
Ongoing Improvements
Accessibility is an evolving part of our service. We periodically review our website against WCAG 2.1 AA criteria, user feedback, and changes in technology. When we identify issues that may create barriers, we work to address them as soon as reasonably possible. This includes improving keyboard focus, enhancing screen-reader labels, and refining page structure to better serve customers looking for accessible moving services in Hammersmith and nearby areas.
Contacting Us About Accessibility
If you experience any difficulty using the Hammersmith Movers website, or if you have suggestions for how we can improve accessibility, we encourage you to contact us. You can reach our team through the contact options provided on our website. Please include details such as the page you were using, the type of device or assistive technology involved, and a description of the problem.
We will review your feedback carefully and work to resolve accessibility issues where possible. Your comments help us ensure that our moving services and online information are accessible, welcoming, and useful to everyone in the Hammersmith community.